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How it works
Posted by: admin on Thursday, December 18, 2003 - 04:57 PM
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If you want to be able to acess online counselling, you need to sign up. This gives us the information we need to assess your needs. Click the sign up link on our home page, and fill out the registration form. Once completed you will receive an email with your unique username and password.
note: this sign up stage is only required the first time you use the system.
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Log into the website.
Use the login box on the homepage to enter the provided username and password. This will give you access to our website, including booking for online counselling, accessing your counselling session, and using the forum. |
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Once you are logged in, you can use the Toolbox to access our booking system. Here you’ll be able to select an available time slot for your online counselling session.
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Once you’ve secured your session time and date, you’ll be directed to a secure online payment page, to pay (using credit card) for this service. Once payment has been completed, you will receive an email with all the payment and session details.
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On the date and time of the counselling session, you’ll need to log into the website (use your existing username and password). Use the user’s toolbox (shown only after signup) to view your session details. Once the counsellor is online, you’ll be able to begin your chat session.
*The chat facility has a very simple and easy to use interface, and operates much like any other messenger application (i.e. ICQ, msn messenger, yahoo messenger etc.).
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If you have concerns about your privacy, please read our Privacy Policy. If you have concerns about online counselling, please read “About e-counselling” or phone or email us.
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